Your Stay • Your Comfort • Your Coastal Escape
We’re thrilled to host you at our luxury coastal home on North Topsail Beach. This digital guide provides everything you need during your stay - rules, amenities, safety information, and check out steps.
• Wi-Fi & Tech Access
• Occupancy
• Quiet Hours
• Pet Policy
• Qualified Service Animals
• Parking
• Trash & Recycling
• Beach Etiquette
• Beach Access
• Complimentary Items & Amenities
• Complimentary Outdoor Equipment
• Hot Tub Rules
• Dock & Waterfront Safety
• Security Cameras
• Furniture
• Kitchen Use
• Grill Safety
• HVAC & Humidity Control
• Linens & Towels
• Property Care
• Maintenance Access
• Supplies Provided vs. Not Provided
• Storms & Hurricanes
• Coastal Pest Awareness
• Emergency & Contact Information
• Lost & Found
• Check Out
• Damage & Cleaning
• Liability Disclaimer
• Network Name: Provided in your check-in message
• Password: Provided in your check-in message
• Smart TVs support streaming apps only
• Complimentary high-speed Wi-Fi with speeds of up to 500 Mbps. Internet performance may occasionally be reduced during storms, service outages, or periods of heavy network traffic.
• Please do not adjust modem or router equipment
• Only registered guests listed on the reservation may stay overnight.
• Maximum occupancy: 12 guests.
• Visitors require prior host approval.
• No parties, events, receptions, or large gatherings.
• Quiet hours are 10:00 PM - 8:00 AM.
• Keep outdoor noise at respectful levels.
• No outdoor amplified music after 10 PM.
• No smoking, vaping, or e-cigarettes indoors.
• If smoking outdoors, stay at least 25 ft away from doors and windows.
• Dispose of cigarette butts properly.
• Cleaning fees apply if smoke odors are detected inside.
Pets are allowed with prior approval.
• All pets must be disclosed before arrival.
• Maximum: 2 dogs under 50 lbs.
• No other animal types permitted.
• Non-refundable pet fee applies.
• Pets are not allowed on beds or upholstered furniture.
• Pets may not be left unattended unless crated.
• Dogs must be leashed outdoors; waste must be picked up immediately. Extra cleaning fees apply if waste is not properly disposed of.
• Qualified service animals are permitted and are not considered pets.
• Must remain under control, housebroken, and non-disruptive.
• Guests are responsible for any damage beyond normal wear.
• No pet fee applies.
• Park only in designated areas.
• Do not block neighboring driveways.
• No parking on grass or dunes.
• Boats, trailers, campers, and RVs require approval.
Solid Waste Pickup:
• Wednesday (Year Round)
• Saturday (Early May to Late October)
Recycling Pickup:
• Wednesday (Year Round)
Place bins out the night before pickup. Bag trash securely. Extra cleaning fees apply if trash is left inside or improperly disposed of.
• Rinse off sand using the outdoor shower before entering the home.
• Remove all trash when leaving the beach.
• Respect sea turtle nesting areas.
• No overnight beach equipment.
Your stay includes private beach access directly from the property, restricted for guest use only.
• Use the assigned access code provided in your check-in instructions to unlock the beach gate.
• Always close and latch the gate behind you to prevent unauthorized access.
• Use the private walkway to protect dunes and wildlife.
• Rinse off sand at the outdoor shower before entering the home.
• No overnight beach equipment (chairs, tents, umbrellas).
• Respect wildlife and sea turtle nesting areas.
• No glass containers at any time.
• Keep noise low - sound carries over the water.
These items are provided as a courtesy to enhance your stay. Availability may vary.
• Beach chairs
• Umbrellas
• Sand toys
• Outdoor games
• Life jackets
• Basic beach gear
• Starter fishing gear (if available)
• Starter toiletries
• Coffee & tea starter kit
• Basic cleaning supplies
• Items are complimentary but not guaranteed.
• Return items to their original location after use.
• Rinse beach items before storing.
• Guests are responsible for lost or damaged items.
Kayaks, stand-up paddleboards, and similar items are available complimentary but not guaranteed.
• Use at your own risk.
• Life jackets required.
• Children must be supervised.
• Do not drag equipment - carry it.
• Rinse and return to storage after use.
• No use during unsafe weather.
• No after-dark use.
• Guests are responsible for lost or damaged items.
• Shower before entering.
• No glass near the hot tub.
• No oils, soaps, or bath products.
• Children must be supervised.
• Replace cover securely after use.
• Do not adjust control panels.
• Extra cleaning fees apply if left dirty.
• No running, diving, or horseplay.
• Children must be supervised at all times.
• No swimming near the dock.
• Tides and currents can change rapidly.
• Use caution when boarding kayaks/paddleboards.
• Avoid dock during storms or high winds.
• No night swimming.
• Exterior cameras monitor entrances and the driveway.
• No cameras inside the home.
• Tampering is prohibited.
• Indoor furniture must remain indoors.
• Do not move mattresses, large furniture, or TVs.
• Return outdoor furniture to its original location.
• No wet or sandy clothing on furniture.
• Treat the kitchen as your own.
• Do not pour grease down sinks.
• Dispose of seafood waste in sealed bags.
• Wash dishes or start the dishwasher before departure.
• Report broken dishes or cookware.
• Never leave the grill unattended.
• Keep children away while cooking.
• Clean grates after use.
• Ensure the grill is fully turned off.
• Keep doors/windows closed while AC is running.
• Do not set thermostat below 68°F in summer.
• Use bathroom fans during showers.
• Avoid leaving exterior doors open.
• Bath towels are for indoor use only.
• Do not remove blankets, pillows, or linens from the home.
• Wipe up spills promptly.
• Report accidental damage immediately.
• No tape, nails, or adhesives on walls.
• Do not flush wipes, paper towels, or feminine products.
• Routine maintenance such as lawn care, trash pickup, or pest control may occur during your stay.
• Staff will never enter the home without permission.
• Exterior areas may be accessed as needed for safety or maintenance.
• Toilet paper
• Paper towels
• Trash bags
• Dish soap
• Laundry detergent
• Basic cleaning supplies
• Coffee and tea starter kit
• Starter toiletries
• Full pantry items
• Replenishment of consumables
• Daily housekeeping
• Specialty cooking ingredients
• Monitor local weather updates.
• Follow evacuation orders immediately.
• Contact host if assistance is needed.
• Outdoor furniture may be moved for safety during storms.
• Coastal environments may have palmetto bugs, mosquitoes, sand fleas, and other insects.
• This is normal for the region and does not indicate cleanliness issues.
• Keep doors closed to minimize pests.
• Use your desired repellents if needed.
• Emergency: Call 911
• Property Address: Provided in check-in instructions
• Nearest Urgent Care: Onslow Memorial Hospital or local urgent care centers
• Host Contact: Provided in your check-in message
• Fire extinguisher locations: Kitchen and main hallway
• First aid supplies: Located in kitchen or laundry area
• Check the home thoroughly before departure.
• Items left behind may be returned at the guest’s expense.
• Place used towels in bathroom or laundry area.
• Wash dishes or start dishwasher.
• Remove all food from refrigerator.
• Bag trash and place in outdoor bins.
• Close and lock all windows and doors.
• Turn off lights and small appliances.
• Lock the front door.
Additional charges may apply for:
• Excessive cleaning
• Missing items
• Damage caused by negligence
• Unauthorized pets or guests
• Smoking inside the home
Guests assume responsibility for personal safety when using outdoor equipment, waterfront areas, the dock, beach access, and recreational amenities. Use all facilities at your own risk.
We want your stay to be seamless and enjoyable. Please use the following guidelines to report any issues or concerns during your visit:
• Report Missing or Damaged Items: If you notice any missing or damaged items, please notify your host as soon as possible. This helps us maintain the quality of the home for all guests.
• Maintenance Requests: For any maintenance issues (e.g., plumbing, electrical, appliances), contact your host promptly so we can address them quickly.
• Noise or Neighbor Concerns: Please inform your host immediately if you experience any disturbances or issues with neighbors.
• Emergency Situations: In case of emergencies, call 911 first, then notify your host.
Your host is available to assist you throughout your stay. Clear communication helps us provide the best experience possible.
Your host is available for questions, emergencies, or assistance during your stay.
We appreciate your care and cooperation. Enjoy your stay at North Topsail Beach - we look forward to welcoming you back again soon.